The Museum is located within Framlingham Castle on the first floor of the “Poorhouse” (above the Castle’s exhibition area), and is generally open whenever the castle is open. Check with the English Heritage Framlingham Castle website for access arrangements.
The Museum is normally reached at the end of the Castle’s wall-walk, which is accessed by steep stone spiral stairs. There is also a lift to the first floor of the building from which there is level access to the Museum. Those needing the lift, please contact the English Heritage staff. With permission from English Heritage staff, it is also possible to access the museum from the Castle’s exhibition hall by taking the easier (wooden) staircase that forms part of the (one way) exit route from the wall-walk. A “no entry” sign to this staircase prohibits normal access to the Museum this way, so please contact English Heritage staff to check it is possible to go the “wrong way” up these stairs.
Further information regarding access to the Castle can be found here. Links to English Heritage pages change from time to time, and if any of the links on these pages do not work, try searching the main English Heritage site.